Terms & Conditions
Use of the Website
The intellectual property rights in all materials on the website and supplied as part of the Products or Services are owned by Burlex Fitness. It is prohibited to copy any part of the materials, remove or change copyright, trademark or other intellectual property right notices or include or create links to or from the website without our written authority.
Suspension or Termination
Burlex Fitness may suspend the operation of the website for repair or maintenance work or in order to update or upgrade the contents or functionality of the website from time to time. Access to or use of the website or any websites or pages linked to it will not necessarily be uninterrupted or error free.
Below are the terms and conditions on which we supply our products, services, courses and course materials to you. These terms and conditions apply to all the courses available on our website.
Enrollment of training courses
Burlex Fitness reserves the right to accept or decline any application for enrolment on instructor training courses. Booking a place via our website will be followed up with Burlex Fitness management confirming the acceptance and the next steps to attend a training day through the email address you supply to us. It is your responsibility to supply us with the correct credentials and proof of qualifications for the home study course.
Payment for our courses are paid in full and submitted via PayPal through the website. Burlex Fitness is not responsible in the event that PayPal refuses to authorise payments. Burlex Fitness does not sell products or courses to children under the age of 18. By ordering products or courses, you confirm that you are 18 years of age or older.
We endeavour to say that the materials will be of satisfactory quality but do not warrant that the materials will be error free. Course materials will be sent to you prior to your training day. Copyright in the course materials is owned and licensed by Burlex Fitness. Copying, adaptation or other use without written permission of the company is prohibited.
Cancellation rights for Product and Courses
According to the Distance Selling Regulation 2000, you have a cooling off period of 7 days from the receipt of your course booking. This period allows you an unconditional right to cancel. You will be required to make such a request in writing (email) to Burlex Fitness at firstname.lastname@example.org. Cancellations by telephone or text message are not acceptable.
If you book any of our courses and can no longer attend, you can transfer your place onto the next available training day, subject to availability, with a one off admin cost of £10.00 per transfer. If you wish to cancel a BurleX Fitness course and the notice is more than 14 days from the training event date, you will be refunded 50% of the total course fee. If the notice is less than 14 days from the course date you will not receive a refund. You may only transfer a maximum of twice.
If you cannot make it to the instructor training day due to extreme weather, you can transfer onto another instructor training day free of charge. You must keep your instructor support trainer informed of your situation on the day of the course. You must inform your instructor support trainer no later than 9am on the day of your instructor training course if you cannot attend otherwise your application to transfer onto another course may not be authorised.
Failure to successfully pass or complete the full training course day shall not entitle you to receive any refund. We do however give you the opportunity to re-sit the course free of charge after correct tuition, teaching requirements or an agreement between both parties have been made.
6 week training course
Once a start date has been confirmed by both parties (you and your Burlex mentor), you will receive your instructor training pack. It is your responsibility to ensure you attend and participate in your mentors Burlex class every week for the full 6 weeks. You must arrive at east 15 minutes prior to the class beginning to observe and assist your mentor in a class set up routine and also be available after each class to discuss the theory aspects of the course. Your mentor will assist you with any questions you may have about the course workbook.
If you cannot attend one week, you must contact your mentor at the first opportunity to let them know. Your mentor will arrange another class date for you to attend so you can catch up. If you fail to attend two or more weeks, you may be asked to discontinue the course at this time and reschedule for another start date.
On Demand classes for students
You can now start practising with me as often as you like with instant access to multiple new online workouts. With a mix of Burlex fitness and dance routines, Flex & Tone and HIIT workouts, Burlex students can subscribe to unlimited classes for only £15 per month. Sessions range from 20 – 45 minutes so it’s now even easier to fit Burlex in your weekly routine at a time and place that suits you.
Subscription can easily be cancelled at any time throughout the month (payments will recur until cancelled). Stream all classes to smart TV, tablet or phone and get shimmying with me today.
While we aim to be accurate, any availability information or dispatch estimates on the website in relation to products are approximate. As we process your order, we will inform you by e-mail or telephone, if any products you order turn out to be unavailable. Please allow up to 10 working days for delivery of clothing and 14 working days for delivery of props. Please note, any orders we accept which require delivery outside the UK will be charged additional postage costs.
Information displayed on the website as to pricing and availability is subject to change by Burlex Fitness. Payment for the products or courses will be made via the website in accordance with the procedure explained on the site.
Unsuitable products must be returned by registered post (or any other method requiring the recipient to sign on delivery) in their original, undamaged packaging. You are responsible for the costs of returning the products. Returns must be sent back within 30 days of purchase or it will be deemed that you have accepted the products, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the website.
It can take up to 7 days for us to receive your return, depending on which postal service you use. Refunds are usually processed on the day of receipt. Please allow a further week for the amount to show in your account. When returning products on which you have received any promotional or other discount the refund will only cover the price you paid.
Statutory Rights and Refunds
THE RIGHTS OF CANCELLATION, REFUND AND ANY LIMITATION EXPRESSED IN THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
Refunds in relation to products and courses may only be credited to the PayPal account originally used to make the purchase. If we are unable to put the refund through on this account for any reason, we will contact you to discuss alternative arrangements.